Amwell vs Mend
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Amwell and Mend are credible telehealth tools, and the right pick comes down to your priorities.
Amwell — Enterprise digital care delivery.
Choose Mend if you'd rather have a higher overall rating (4.3/5). Telehealth and patient engagement platform.
Amwell vs Mend: side by side
| Dimension | Amwell | Mend |
|---|---|---|
| Starting price | Custom | Custom |
| Free plan | No | No |
| Pricing model | Subscription | Subscription |
| Best for | Health Systems, Payers, Enterprise | Clinics, Health Systems |
| Platforms | Web, Ios, Android | Web, Ios, Android |
| Rating | 4.0/5 | 4.3/5Winner |
Amwell key facts
- Vendor
- American Well
- Pricing
- Subscription — Custom
- Free tier
- No
- Platforms
- Web, Ios, Android
- Best for
- Health Systems, Payers, Enterprise
- Editor rating
- 4.0 / 5
- Founded
- 2006
- Headquarters
- Boston, MA, USA
Mend key facts
- Vendor
- Mend VIP
- Pricing
- Subscription — Custom
- Free tier
- No
- Platforms
- Web, Ios, Android
- Best for
- Clinics, Health Systems
- Editor rating
- 4.3 / 5
- Founded
- 2014
- Headquarters
- Orlando, FL, USA
Frequently asked questions
Is Amwell better than Mend?
Neither is universally better — Mend edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Amwell or Mend cheaper?
Amwell is the more affordable of the two to get started, at custom. Amwell starts at custom; Mend starts at custom.
Can Amwell replace Mend?
Yes for most teams — both are telehealth tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.