softwares.com

Customer Support

Help customers at scale: help desks, live chat, and knowledge bases.

21 customer support tools compared

Simplesat logo

Simplesat

Simplesat

CSAT and NPS for support teams.

4.8(120)Free – $49/mo
Missive logo

Missive

Missive

Shared inbox and team email.

4.7(1,200)Free – $14/user/mo
Whatfix logo

Whatfix

Whatfix

Digital adoption platform.

4.6(400)Custom
Decagon logo

Decagon

Decagon

AI customer support agents for enterprises.

4.6(55)Custom
Sierra logo

Sierra

Sierra

Conversational AI agents for customer experience.

4.6(60)Custom
Chatbase logo

Chatbase

Chatbase

Build custom AI chatbots from your data.

4.6(220)Free – $40/mo
Klara logo

Klara

Klara

Patient communication platform.

4.5(300)Custom
Discourse logo

Discourse

Discourse

Open-source community forum software.

4.5(400)Free – $100/mo
Bettermode logo

Bettermode

Bettermode

Customer community platform.

4.5(250)Free – $599/mo
Forumbee logo

Forumbee

Forumbee

Community forums and knowledge base.

4.5(50)From $100/mo
Retell AI logo

Retell AI

Retell AI

Build AI voice agents for phone calls.

4.5(85)Free
Voiceflow logo

Voiceflow

Voiceflow

Design and build AI agents collaboratively.

4.5(190)Free – $60/mo
inSided logo

inSided

Gainsight

Community for customer success.

4.4(150)Custom
Cresta logo

Cresta

Cresta

Generative AI for contact centers.

4.4(70)Custom
Botpress logo

Botpress

Botpress

Platform for building LLM-powered chatbots.

4.4(170)Free – $89/mo
Sendbird logo

Sendbird

Sendbird

Chat and messaging APIs.

4.3(200)Free – $399/mo
Yellow.ai logo

Yellow.ai

Yellow.ai

AI agents for customer service.

4.3(200)Custom
Bland AI logo

Bland AI

Bland AI

AI phone calling platform for businesses.

4.3(80)Free – Custom
Vanilla Forums logo

Vanilla Forums

Higher Logic

Enterprise community and forum software.

4.2(250)Custom
Sprinklr logo

Sprinklr

Sprinklr

Unified customer experience platform.

4.1(1,000)From $299/seat/mo
Khoros logo

Khoros

Khoros

Enterprise community and digital care.

4.1(400)Custom