softwares.com
Decagon logo

Decagon

by Decagon

AI customer support agents for enterprises.

Visit Decagon
See alternatives

Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate

Decagon screenshot

Key facts

Vendor
Decagon
Pricing
Subscription — Custom
Free tier
No
Platforms
Web, Api
Best for
Enterprise
Editor rating
4.6 / 5
Founded
2023
Headquarters
San Francisco, CA, USA

What is Decagon?

Decagon is a customer support tool from Decagon. Decagon builds enterprise-grade AI support agents that resolve customer conversations across chat, email, and voice.

Decagon uses subscription pricing. Custom.

It's best suited to enterprise and runs on Web, Api.

Standout strengths include high autonomous resolution rates, omnichannel support coverage, strong enterprise customer base. Worth weighing: contact-sales pricing, enterprise-focused, not for solo users.

Decagon pricing

Enterprise
Custom
Get Enterprise

Pros

  • High autonomous resolution rates
  • Omnichannel support coverage
  • Strong enterprise customer base

Cons

  • Contact-sales pricing
  • Enterprise-focused, not for solo users

Decagon vs alternatives

See all Decagon alternatives →

Ready to try Decagon?

Visit the official site and see if it fits your workflow.

Work at Decagon? Claim this listing to keep it accurate.

Related software

More
Simplesat logo

Simplesat

Simplesat

CSAT and NPS for support teams.

4.8(120)Free – $49/mo
Missive logo

Missive

Missive

Shared inbox and team email.

4.7(1,200)Free – $14/user/mo
Thena logo

Thena

Thena

B2B support over Slack and Teams.

4.7(80)From $40/seat/mo

User reviews

No user reviews yet. Be the first to review Decagon.

Frequently asked questions

What is Decagon?

Decagon builds enterprise-grade AI support agents that resolve customer conversations across chat, email, and voice.

How much does Decagon cost?

Decagon is subscription-priced.

Does Decagon have a free trial?

Decagon does not advertise a free trial.

What platforms does Decagon support?

Decagon is available on Web, Api.