Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Decagon
- Pricing
- Subscription — Custom
- Free tier
- No
- Platforms
- Web, Api
- Best for
- Enterprise
- Editor rating
- 4.6 / 5
- Founded
- 2023
- Headquarters
- San Francisco, CA, USA
What is Decagon?
Decagon is a customer support tool from Decagon. Decagon builds enterprise-grade AI support agents that resolve customer conversations across chat, email, and voice.
Decagon uses subscription pricing. Custom.
It's best suited to enterprise and runs on Web, Api.
Standout strengths include high autonomous resolution rates, omnichannel support coverage, strong enterprise customer base. Worth weighing: contact-sales pricing, enterprise-focused, not for solo users.
Decagon pricing
Pros
- High autonomous resolution rates
- Omnichannel support coverage
- Strong enterprise customer base
Cons
- Contact-sales pricing
- Enterprise-focused, not for solo users
Decagon vs alternatives
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Frequently asked questions
What is Decagon?
Decagon builds enterprise-grade AI support agents that resolve customer conversations across chat, email, and voice.
How much does Decagon cost?
Decagon is subscription-priced.
Does Decagon have a free trial?
Decagon does not advertise a free trial.
What platforms does Decagon support?
Decagon is available on Web, Api.