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Chaport vs Kore.ai

Updated June 2026 · A structured head-to-head comparison.

Simple live chat and chatbots.

Enterprise AI agents for work and service

The verdict

Both Chaport and Kore.ai are credible live chat tools, and the right pick comes down to your priorities.

Choose Chaport if you want a lower starting price (free – $23/mo), a free plan to start on, broader platform coverage and a higher overall rating (4.7/5). Simple live chat and chatbots.

Kore.ai — Enterprise AI agents for work and service

Chaport vs Kore.ai: side by side

DimensionChaportKore.ai
Starting priceFree – $23/moWinnerCustom
Free planYesWinnerNo
Pricing modelFreemiumSubscription
Best forSmb, StartupsEnterprise, Contact Centers
PlatformsWeb, Ios, Android, ApiWinnerWeb, Api
Rating4.7/5Winner4.4/5

Chaport key facts

Vendor
Chaport
Pricing
Freemium — Free – $23/mo
Free tier
Yes
Platforms
Web, Ios, Android, Api
Best for
Smb, Startups
Editor rating
4.7 / 5
Founded
2015
Headquarters
Limassol, Cyprus

Kore.ai key facts

Vendor
Kore.ai
Pricing
Subscription — Custom
Free tier
No
Platforms
Web, Api
Best for
Enterprise, Contact Centers
Editor rating
4.4 / 5
Founded
2013
Headquarters
Orlando, USA

Frequently asked questions

Is Chaport better than Kore.ai?

Neither is universally better — Chaport edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Chaport or Kore.ai cheaper?

Chaport is the more affordable of the two to get started, at free – $23/mo. Chaport starts at free – $23/mo; Kore.ai starts at custom.

Can Chaport replace Kore.ai?

Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.