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Chaport vs Lumo

Updated June 2026 · A structured head-to-head comparison.

Simple live chat and chatbots.

Privacy-first AI assistant from Proton

The verdict

Both Chaport and Lumo are credible live chat tools, and the right pick comes down to your priorities.

Choose Chaport if you want a higher overall rating (4.7/5). Simple live chat and chatbots.

Lumo — Privacy-first AI assistant from Proton

Chaport vs Lumo: side by side

DimensionChaportLumo
Starting priceFree – $23/moFree – $12.99/mo
Free planYesYes
Pricing modelFreemiumFreemium
Best forSmb, StartupsPrivacy Conscious Users, Professionals
PlatformsWeb, Ios, Android, ApiWeb, Ios, Android
Rating4.7/5Winner4.2/5

Chaport key facts

Vendor
Chaport
Pricing
Freemium — Free – $23/mo
Free tier
Yes
Platforms
Web, Ios, Android, Api
Best for
Smb, Startups
Editor rating
4.7 / 5
Founded
2015
Headquarters
Limassol, Cyprus

Lumo key facts

Vendor
Proton
Pricing
Freemium — Free – $12.99/mo
Free tier
Yes
Platforms
Web, Ios, Android
Best for
Privacy Conscious Users, Professionals
Editor rating
4.2 / 5
Founded
2025
Headquarters
Geneva, Switzerland

Frequently asked questions

Is Chaport better than Lumo?

Neither is universally better — Chaport edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Chaport or Lumo cheaper?

Chaport is the more affordable of the two to get started, at free – $23/mo. Chaport starts at free – $23/mo; Lumo starts at free – $12.99/mo.

Can Chaport replace Lumo?

Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.