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Chaport vs Merlin AI

Updated June 2026 · A structured head-to-head comparison.

Simple live chat and chatbots.

AI assistant on every website

The verdict

Both Chaport and Merlin AI are credible live chat tools, and the right pick comes down to your priorities.

Choose Chaport if you want broader platform coverage and a higher overall rating (4.7/5). Simple live chat and chatbots.

Merlin AI — AI assistant on every website

Chaport vs Merlin AI: side by side

DimensionChaportMerlin AI
Starting priceFree – $23/moFree – $19/mo
Free planYesYes
Pricing modelFreemiumFreemium
Best forSmb, StartupsStudents, Knowledge Workers
PlatformsWeb, Ios, Android, ApiWinnerWeb
Rating4.7/5Winner4.3/5

Chaport key facts

Vendor
Chaport
Pricing
Freemium — Free – $23/mo
Free tier
Yes
Platforms
Web, Ios, Android, Api
Best for
Smb, Startups
Editor rating
4.7 / 5
Founded
2015
Headquarters
Limassol, Cyprus

Merlin AI key facts

Vendor
Foyer
Pricing
Freemium — Free – $19/mo
Free tier
Yes
Platforms
Web
Best for
Students, Knowledge Workers
Editor rating
4.3 / 5
Founded
2022
Headquarters
Bengaluru, India

Frequently asked questions

Is Chaport better than Merlin AI?

Neither is universally better — Chaport edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Chaport or Merlin AI cheaper?

Chaport is the more affordable of the two to get started, at free – $23/mo. Chaport starts at free – $23/mo; Merlin AI starts at free – $19/mo.

Can Chaport replace Merlin AI?

Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.