Comm100 vs Social Intents
Updated June 2026 · A structured head-to-head comparison.
Live chat for Slack and Teams.
The verdict
Both Comm100 and Social Intents are credible live chat tools, and the right pick comes down to your priorities.
Choose Comm100 if you want a lower starting price (free – $39/agent/mo), a free plan to start on, a longer free trial (15 days) and broader platform coverage. Omnichannel live chat and bots.
Social Intents — Live chat for Slack and Teams.
Comm100 vs Social Intents: side by side
| Dimension | Comm100 | Social Intents |
|---|---|---|
| Starting price | Free – $39/agent/moWinner | From $39/mo |
| Free plan | YesWinner | No |
| Free trial | 15 daysWinner | 14 days |
| Pricing model | Subscription | Subscription |
| Best for | Mid Market, Education | Smb, Support Teams |
| Platforms | Web, Ios, Android, ApiWinner | Web, Api |
| Rating | 4.6/5 | 4.6/5 |
Comm100 key facts
- Vendor
- Comm100
- Pricing
- Subscription — Free – $39/agent/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android, Api
- Best for
- Mid Market, Education
- Editor rating
- 4.6 / 5
- Founded
- 2009
- Headquarters
- Vancouver, Canada
Social Intents key facts
- Vendor
- Social Intents
- Pricing
- Subscription — From $39/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Api
- Best for
- Smb, Support Teams
- Editor rating
- 4.6 / 5
- Founded
- 2016
- Headquarters
- Cary, NC, USA
Frequently asked questions
Is Comm100 better than Social Intents?
Neither is universally better — Comm100 edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Comm100 or Social Intents cheaper?
Comm100 is the more affordable of the two to get started, at free – $39/agent/mo. Comm100 starts at free – $39/agent/mo; Social Intents starts at from $39/mo.
Can Comm100 replace Social Intents?
Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.