Condens vs Lookback
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Condens and Lookback are credible user research tools, and the right pick comes down to your priorities.
Choose Condens if you want a higher overall rating (4.8/5). Research analysis and repository.
Choose Lookback if you'd rather have a lower starting price (from $25/mo) and broader platform coverage. Live moderated user interviews.
Condens vs Lookback: side by side
| Dimension | Condens | Lookback |
|---|---|---|
| Starting price | From $49/mo | From $25/moWinner |
| Free plan | No | No |
| Free trial | 14 days | 14 days |
| Pricing model | Subscription | Subscription |
| Best for | Research Teams | Research Teams, Designers |
| Platforms | Web | Web, Ios, AndroidWinner |
| Rating | 4.8/5Winner | 4.2/5 |
Condens key facts
- Vendor
- Condens
- Pricing
- Subscription — From $49/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web
- Best for
- Research Teams
- Editor rating
- 4.8 / 5
- Founded
- 2018
- Headquarters
- Munich, Germany
Lookback key facts
- Vendor
- Lookback
- Pricing
- Subscription — From $25/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Ios, Android
- Best for
- Research Teams, Designers
- Editor rating
- 4.2 / 5
- Founded
- 2013
- Headquarters
- San Francisco, CA, USA
Frequently asked questions
Is Condens better than Lookback?
Neither is universally better — Condens edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Condens or Lookback cheaper?
Lookback is the more affordable of the two to get started, at from $25/mo. Condens starts at from $49/mo; Lookback starts at from $25/mo.
Can Condens replace Lookback?
Yes for most teams — both are user research tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.