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ConnectWise vs NinjaOne

Updated June 2026 · A structured head-to-head comparison.

Business platform for MSPs.

Unified IT and endpoint management.

The verdict

Both ConnectWise and NinjaOne are credible it service management tools, and the right pick comes down to your priorities.

ConnectWise — Business platform for MSPs.

Choose NinjaOne if you'd rather have a higher overall rating (4.7/5). Unified IT and endpoint management.

ConnectWise vs NinjaOne: side by side

DimensionConnectWiseNinjaOne
Starting priceCustomCustom
Free planNoNo
Pricing modelSubscriptionSubscription
Best forMspsIt Teams, Msps
PlatformsWeb, Ios, AndroidWeb, Ios, Android
Rating4.1/54.7/5Winner

ConnectWise key facts

Vendor
ConnectWise
Pricing
Subscription — Custom
Free tier
No
Platforms
Web, Ios, Android
Best for
Msps
Editor rating
4.1 / 5
Founded
1982
Headquarters
Tampa, FL, USA

NinjaOne key facts

Vendor
NinjaOne
Pricing
Subscription — Custom
Free tier
No
Platforms
Web, Ios, Android
Best for
It Teams, Msps
Editor rating
4.7 / 5
Founded
2013
Headquarters
Austin, TX, USA

Frequently asked questions

Is ConnectWise better than NinjaOne?

Neither is universally better — NinjaOne edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is ConnectWise or NinjaOne cheaper?

ConnectWise is the more affordable of the two to get started, at custom. ConnectWise starts at custom; NinjaOne starts at custom.

Can ConnectWise replace NinjaOne?

Yes for most teams — both are it service management tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.