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ConnectWise vs Syncro

Updated June 2026 · A structured head-to-head comparison.

Business platform for MSPs.

RMM + PSA for small MSPs.

The verdict

Both ConnectWise and Syncro are credible it service management tools, and the right pick comes down to your priorities.

Choose ConnectWise if you want broader platform coverage. Business platform for MSPs.

Choose Syncro if you'd rather have a lower starting price (from $139/user/mo), a longer free trial (14 days) and a higher overall rating (4.6/5). RMM + PSA for small MSPs.

ConnectWise vs Syncro: side by side

DimensionConnectWiseSyncro
Starting priceCustomFrom $139/user/moWinner
Free planNoNo
Free trial14 daysWinner
Pricing modelSubscriptionSubscription
Best forMspsSmall Msps
PlatformsWeb, Ios, AndroidWinnerWeb
Rating4.1/54.6/5Winner

ConnectWise key facts

Vendor
ConnectWise
Pricing
Subscription — Custom
Free tier
No
Platforms
Web, Ios, Android
Best for
Msps
Editor rating
4.1 / 5
Founded
1982
Headquarters
Tampa, FL, USA

Syncro key facts

Vendor
Syncro
Pricing
Subscription — From $139/user/mo
Free tier
Free trial (14 days)
Platforms
Web
Best for
Small Msps
Editor rating
4.6 / 5
Founded
2017
Headquarters
Fullerton, CA, USA

Frequently asked questions

Is ConnectWise better than Syncro?

Neither is universally better — Syncro edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is ConnectWise or Syncro cheaper?

Syncro is the more affordable of the two to get started, at from $139/user/mo. ConnectWise starts at custom; Syncro starts at from $139/user/mo.

Can ConnectWise replace Syncro?

Yes for most teams — both are it service management tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.