Crisp vs Drift
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Crisp and Drift are credible live chat tools, and the right pick comes down to your priorities.
Choose Crisp if you want a lower starting price (free – $25/mo) and a free plan to start on. All-in-one business messaging.
Drift — Conversational marketing and sales.
Crisp vs Drift: side by side
| Dimension | Crisp | Drift |
|---|---|---|
| Starting price | Free – $25/moWinner | From $2500/yr |
| Free plan | YesWinner | No |
| Pricing model | Freemium | Subscription |
| Best for | Startups, Smb | B2b, Sales Teams |
| Platforms | Web, Ios, Android | Web, Api |
| Rating | 4.5/5 | 4.4/5 |
Crisp key facts
- Vendor
- Crisp
- Pricing
- Freemium — Free – $25/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android
- Best for
- Startups, Smb
- Editor rating
- 4.5 / 5
- Founded
- 2015
- Headquarters
- Nantes, France
Drift key facts
- Vendor
- Salesloft
- Pricing
- Subscription — From $2500/yr
- Free tier
- No
- Platforms
- Web, Api
- Best for
- B2b, Sales Teams
- Editor rating
- 4.4 / 5
- Founded
- 2015
- Headquarters
- Boston, MA, USA
Frequently asked questions
Is Crisp better than Drift?
Neither is universally better — Crisp edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Crisp or Drift cheaper?
Crisp is the more affordable of the two to get started, at free – $25/mo. Crisp starts at free – $25/mo; Drift starts at from $2500/yr.
Can Crisp replace Drift?
Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.