Document360 vs Tettra
Updated June 2026 · A structured head-to-head comparison.
Knowledge base platform for products and teams.
The verdict
Both Document360 and Tettra are credible knowledge base tools, and the right pick comes down to your priorities.
Choose Document360 if you want a lower starting price (free – $199/mo), a free plan to start on and a higher overall rating (4.7/5). Knowledge base platform for products and teams.
Choose Tettra if you'd rather have a longer free trial (30 days). AI knowledge base for Slack teams.
Document360 vs Tettra: side by side
| Dimension | Document360 | Tettra |
|---|---|---|
| Starting price | Free – $199/moWinner | From $4/user/mo |
| Free plan | YesWinner | No |
| Free trial | — | 30 daysWinner |
| Pricing model | Subscription | Subscription |
| Best for | Saas, Support Teams | Startups, Support Teams |
| Platforms | Web, Api | Web |
| Rating | 4.7/5Winner | 4.5/5 |
Document360 key facts
- Vendor
- Kovai
- Pricing
- Subscription — Free – $199/mo
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Saas, Support Teams
- Editor rating
- 4.7 / 5
- Founded
- 2017
- Headquarters
- London, UK
Tettra key facts
- Vendor
- Tettra
- Pricing
- Subscription — From $4/user/mo
- Free tier
- Free trial (30 days)
- Platforms
- Web
- Best for
- Startups, Support Teams
- Editor rating
- 4.5 / 5
- Founded
- 2015
- Headquarters
- Boston, MA, USA
Frequently asked questions
Is Document360 better than Tettra?
Neither is universally better — Document360 edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Document360 or Tettra cheaper?
Document360 is the more affordable of the two to get started, at free – $199/mo. Document360 starts at free – $199/mo; Tettra starts at from $4/user/mo.
Can Document360 replace Tettra?
Yes for most teams — both are knowledge base tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.