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First Due vs SoundThinking

Updated June 2026 · A structured head-to-head comparison.

Cloud platform for fire and EMS

Gunshot detection and public safety analytics

The verdict

Both First Due and SoundThinking are credible public safety tools, and the right pick comes down to your priorities.

Choose First Due if you want broader platform coverage and a higher overall rating (4.6/5). Cloud platform for fire and EMS

SoundThinking — Gunshot detection and public safety analytics

First Due vs SoundThinking: side by side

DimensionFirst DueSoundThinking
Starting priceCustomCustom
Free planNoNo
Pricing modelSubscriptionSubscription
Best forFire Departments, Ems AgenciesLaw Enforcement, Cities
PlatformsWeb, Ios, Android, ApiWinnerWeb, Api
Rating4.6/5Winner3.9/5

First Due key facts

Vendor
First Due (Locality Media)
Pricing
Subscription — Custom
Free tier
No
Platforms
Web, Ios, Android, Api
Best for
Fire Departments, Ems Agencies
Editor rating
4.6 / 5
Founded
2016
Headquarters
Long Island City, NY, USA

SoundThinking key facts

Vendor
SoundThinking
Pricing
Subscription — Custom
Free tier
No
Platforms
Web, Api
Best for
Law Enforcement, Cities
Editor rating
3.9 / 5
Founded
1996
Headquarters
Fremont, CA, USA

Frequently asked questions

Is First Due better than SoundThinking?

Neither is universally better — First Due edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is First Due or SoundThinking cheaper?

First Due is the more affordable of the two to get started, at custom. First Due starts at custom; SoundThinking starts at custom.

Can First Due replace SoundThinking?

Yes for most teams — both are public safety tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.