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Gallabox vs Gorgias

Updated June 2026 · A structured head-to-head comparison.

WhatsApp Business communication.

Helpdesk built for ecommerce.

The verdict

Both Gallabox and Gorgias are credible live chat tools, and the right pick comes down to your priorities.

Gallabox — WhatsApp Business communication.

Choose Gorgias if you'd rather have a lower starting price (from $10/mo). Helpdesk built for ecommerce.

Gallabox vs Gorgias: side by side

DimensionGallaboxGorgias
Starting priceFrom $44/moFrom $10/moWinner
Free planNoNo
Free trial7 days7 days
Pricing modelSubscriptionSubscription
Best forSmb, EcommerceEcommerce, Dtc Brands
PlatformsWeb, ApiWeb, Ios, Android
Rating4.6/54.6/5

Gallabox key facts

Vendor
Gallabox
Pricing
Subscription — From $44/mo
Free tier
Free trial (7 days)
Platforms
Web, Api
Best for
Smb, Ecommerce
Editor rating
4.6 / 5
Founded
2020
Headquarters
Chennai, India

Gorgias key facts

Vendor
Gorgias
Pricing
Subscription — From $10/mo
Free tier
Free trial (7 days)
Platforms
Web, Ios, Android
Best for
Ecommerce, Dtc Brands
Editor rating
4.6 / 5
Founded
2015
Headquarters
San Francisco, CA, USA

Frequently asked questions

Is Gallabox better than Gorgias?

Neither is universally better — Gallabox edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Gallabox or Gorgias cheaper?

Gorgias is the more affordable of the two to get started, at from $10/mo. Gallabox starts at from $44/mo; Gorgias starts at from $10/mo.

Can Gallabox replace Gorgias?

Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.