Gist vs Social Intents
Updated June 2026 · A structured head-to-head comparison.
Live chat for Slack and Teams.
The verdict
Both Gist and Social Intents are credible live chat tools, and the right pick comes down to your priorities.
Choose Gist if you want a lower starting price (free – $29/mo) and a free plan to start on. All-in-one chat, email, and bots.
Choose Social Intents if you'd rather have a longer free trial (14 days). Live chat for Slack and Teams.
Gist vs Social Intents: side by side
| Dimension | Gist | Social Intents |
|---|---|---|
| Starting price | Free – $29/moWinner | From $39/mo |
| Free plan | YesWinner | No |
| Free trial | — | 14 daysWinner |
| Pricing model | Freemium | Subscription |
| Best for | Smb, Startups | Smb, Support Teams |
| Platforms | Web, Api | Web, Api |
| Rating | 4.5/5 | 4.6/5 |
Gist key facts
- Vendor
- Gist
- Pricing
- Freemium — Free – $29/mo
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Smb, Startups
- Editor rating
- 4.5 / 5
- Founded
- 2015
- Headquarters
- Cheyenne, WY, USA
Social Intents key facts
- Vendor
- Social Intents
- Pricing
- Subscription — From $39/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Api
- Best for
- Smb, Support Teams
- Editor rating
- 4.6 / 5
- Founded
- 2016
- Headquarters
- Cary, NC, USA
Frequently asked questions
Is Gist better than Social Intents?
Neither is universally better — Social Intents edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Gist or Social Intents cheaper?
Gist is the more affordable of the two to get started, at free – $29/mo. Gist starts at free – $29/mo; Social Intents starts at from $39/mo.
Can Gist replace Social Intents?
Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.