Gorgias vs LiveAgent
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Gorgias and LiveAgent are credible helpdesk tools, and the right pick comes down to your priorities.
Gorgias — Helpdesk built for ecommerce.
Choose LiveAgent if you'd rather have a lower starting price (free – $15/agent/mo), a free plan to start on and a longer free trial (30 days). Help desk with universal inbox.
Gorgias vs LiveAgent: side by side
| Dimension | Gorgias | LiveAgent |
|---|---|---|
| Starting price | From $10/mo | Free – $15/agent/moWinner |
| Free plan | No | YesWinner |
| Free trial | 7 days | 30 daysWinner |
| Pricing model | Subscription | Subscription |
| Best for | Ecommerce, Dtc Brands | Smb, Support Teams |
| Platforms | Web, Ios, Android | Web, Ios, Android, Api |
| Rating | 4.6/5 | 4.5/5 |
Gorgias key facts
- Vendor
- Gorgias
- Pricing
- Subscription — From $10/mo
- Free tier
- Free trial (7 days)
- Platforms
- Web, Ios, Android
- Best for
- Ecommerce, Dtc Brands
- Editor rating
- 4.6 / 5
- Founded
- 2015
- Headquarters
- San Francisco, CA, USA
LiveAgent key facts
- Vendor
- Quality Unit
- Pricing
- Subscription — Free – $15/agent/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android, Api
- Best for
- Smb, Support Teams
- Editor rating
- 4.5 / 5
- Founded
- 2006
- Headquarters
- Bratislava, Slovakia
Frequently asked questions
Is Gorgias better than LiveAgent?
Neither is universally better — Gorgias edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Gorgias or LiveAgent cheaper?
LiveAgent is the more affordable of the two to get started, at free – $15/agent/mo. Gorgias starts at from $10/mo; LiveAgent starts at free – $15/agent/mo.
Can Gorgias replace LiveAgent?
Yes for most teams — both are helpdesk tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.