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Gorgias vs TeamSupport

Updated June 2026 · A structured head-to-head comparison.

Helpdesk built for ecommerce.

B2B-focused help desk software.

The verdict

Both Gorgias and TeamSupport are credible helpdesk tools, and the right pick comes down to your priorities.

Choose Gorgias if you want a lower starting price (from $10/mo) and a longer free trial (7 days). Helpdesk built for ecommerce.

TeamSupport — B2B-focused help desk software.

Gorgias vs TeamSupport: side by side

DimensionGorgiasTeamSupport
Starting priceFrom $10/moWinnerFrom $29/agent/mo
Free planNoNo
Free trial7 daysWinner
Pricing modelSubscriptionSubscription
Best forEcommerce, Dtc BrandsB2b, Saas
PlatformsWeb, Ios, AndroidWeb, Api
Rating4.6/54.4/5

Gorgias key facts

Vendor
Gorgias
Pricing
Subscription — From $10/mo
Free tier
Free trial (7 days)
Platforms
Web, Ios, Android
Best for
Ecommerce, Dtc Brands
Editor rating
4.6 / 5
Founded
2015
Headquarters
San Francisco, CA, USA

TeamSupport key facts

Vendor
TeamSupport
Pricing
Subscription — From $29/agent/mo
Free tier
No
Platforms
Web, Api
Best for
B2b, Saas
Editor rating
4.4 / 5
Founded
2008
Headquarters
Dallas, TX, USA

Frequently asked questions

Is Gorgias better than TeamSupport?

Neither is universally better — Gorgias edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Gorgias or TeamSupport cheaper?

Gorgias is the more affordable of the two to get started, at from $10/mo. Gorgias starts at from $10/mo; TeamSupport starts at from $29/agent/mo.

Can Gorgias replace TeamSupport?

Yes for most teams — both are helpdesk tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.