softwares.com

Grafana vs PagerDuty

Updated June 2026 · A structured head-to-head comparison.

Open-source dashboards and observability.

Incident response and on-call.

The verdict

Both Grafana and PagerDuty are credible error tracking tools, and the right pick comes down to your priorities.

Grafana — Open-source dashboards and observability.

PagerDuty — Incident response and on-call.

Grafana vs PagerDuty: side by side

DimensionGrafanaPagerDuty
Starting priceFree – $19/moFree – $21/user/mo
Free planYesYes
Pricing modelFreemiumFreemium
Best forDevops Teams, DevelopersDevops Teams, Enterprise
PlatformsWeb, Self Hosted, ApiWeb, Ios, Android
Rating4.6/54.5/5

Grafana key facts

Vendor
Grafana Labs
Pricing
Freemium — Free – $19/mo
Free tier
Yes
Platforms
Web, Self Hosted, Api
Best for
Devops Teams, Developers
Editor rating
4.6 / 5
Founded
2014
Headquarters
New York, NY, USA

PagerDuty key facts

Vendor
PagerDuty
Pricing
Freemium — Free – $21/user/mo
Free tier
Yes
Platforms
Web, Ios, Android
Best for
Devops Teams, Enterprise
Editor rating
4.5 / 5
Founded
2009
Headquarters
San Francisco, CA, USA

Frequently asked questions

Is Grafana better than PagerDuty?

Neither is universally better — Grafana edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Grafana or PagerDuty cheaper?

Grafana is the more affordable of the two to get started, at free – $19/mo. Grafana starts at free – $19/mo; PagerDuty starts at free – $21/user/mo.

Can Grafana replace PagerDuty?

Yes for most teams — both are error tracking tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.