Heap vs Userpilot
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Heap and Userpilot are credible product analytics tools, and the right pick comes down to your priorities.
Choose Heap if you want a lower starting price (free) and a free plan to start on. Autocapture product analytics.
Choose Userpilot if you'd rather have a longer free trial (14 days). Product onboarding and adoption.
Heap vs Userpilot: side by side
| Dimension | Heap | Userpilot |
|---|---|---|
| Starting price | FreeWinner | From $249/mo |
| Free plan | YesWinner | No |
| Free trial | — | 14 daysWinner |
| Pricing model | Freemium | Subscription |
| Best for | Product Teams | Product Teams |
| Platforms | Web, Api | Web, Api |
| Rating | 4.4/5 | 4.6/5 |
Heap key facts
- Vendor
- Contentsquare
- Pricing
- Freemium — Free
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Product Teams
- Editor rating
- 4.4 / 5
- Founded
- 2013
- Headquarters
- San Francisco, CA, USA
Userpilot key facts
- Vendor
- Userpilot
- Pricing
- Subscription — From $249/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Api
- Best for
- Product Teams
- Editor rating
- 4.6 / 5
- Founded
- 2018
- Headquarters
- Austin, TX, USA
Frequently asked questions
Is Heap better than Userpilot?
Neither is universally better — Userpilot edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Heap or Userpilot cheaper?
Heap is the more affordable of the two to get started, at free. Heap starts at free; Userpilot starts at from $249/mo.
Can Heap replace Userpilot?
Yes for most teams — both are product analytics tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.