Hiver vs Missive
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Hiver and Missive are credible helpdesk tools, and the right pick comes down to your priorities.
Choose Hiver if you want a longer free trial (7 days). Help desk inside Gmail.
Choose Missive if you'd rather have broader platform coverage. Shared inbox and team email.
Hiver vs Missive: side by side
| Dimension | Hiver | Missive |
|---|---|---|
| Starting price | Free – $19/user/mo | Free – $14/user/mo |
| Free plan | Yes | Yes |
| Free trial | 7 daysWinner | — |
| Pricing model | Subscription | Freemium |
| Best for | Smb, Google Workspace Users | Small Teams, Support Teams |
| Platforms | Web, Ios, Android | Web, Mac, Windows, Ios, AndroidWinner |
| Rating | 4.6/5 | 4.7/5 |
Hiver key facts
- Vendor
- Hiver
- Pricing
- Subscription — Free – $19/user/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android
- Best for
- Smb, Google Workspace Users
- Editor rating
- 4.6 / 5
- Founded
- 2011
- Headquarters
- San Jose, CA, USA
Missive key facts
- Vendor
- Missive
- Pricing
- Freemium — Free – $14/user/mo
- Free tier
- Yes
- Platforms
- Web, Mac, Windows, Ios, Android
- Best for
- Small Teams, Support Teams
- Editor rating
- 4.7 / 5
- Founded
- 2015
- Headquarters
- Quebec City, Canada
Frequently asked questions
Is Hiver better than Missive?
Neither is universally better — Missive edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Hiver or Missive cheaper?
Hiver is the more affordable of the two to get started, at free – $19/user/mo. Hiver starts at free – $19/user/mo; Missive starts at free – $14/user/mo.
Can Hiver replace Missive?
Yes for most teams — both are helpdesk tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.