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Loops vs Smile.io

Updated June 2026 · A structured head-to-head comparison.

Email for modern SaaS.

Loyalty and rewards programs.

The verdict

Both Loops and Smile.io are credible email marketing tools, and the right pick comes down to your priorities.

Loops — Email for modern SaaS.

Smile.io — Loyalty and rewards programs.

Loops vs Smile.io: side by side

DimensionLoopsSmile.io
Starting priceFree – $49/moFree – $49/mo
Free planYesYes
Pricing modelFreemiumFreemium
Best forStartups, SaasEcommerce Brands
PlatformsWeb, ApiWeb, Api
Rating4.7/54.6/5

Loops key facts

Vendor
Loops
Pricing
Freemium — Free – $49/mo
Free tier
Yes
Platforms
Web, Api
Best for
Startups, Saas
Editor rating
4.7 / 5
Founded
2022
Headquarters
Remote

Smile.io key facts

Vendor
Smile.io
Pricing
Freemium — Free – $49/mo
Free tier
Yes
Platforms
Web, Api
Best for
Ecommerce Brands
Editor rating
4.6 / 5
Founded
2012
Headquarters
Kitchener, Canada

Frequently asked questions

Is Loops better than Smile.io?

Neither is universally better — Loops edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Loops or Smile.io cheaper?

Loops is the more affordable of the two to get started, at free – $49/mo. Loops starts at free – $49/mo; Smile.io starts at free – $49/mo.

Can Loops replace Smile.io?

Yes for most teams — both are email marketing tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.