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Loox vs Reviews.io

Updated June 2026 · A structured head-to-head comparison.

Photo & video reviews for Shopify.

Verified company and product reviews.

The verdict

Both Loox and Reviews.io are credible customer feedback tools, and the right pick comes down to your priorities.

Choose Loox if you want a lower starting price (from $9.99/mo), a longer free trial (14 days) and a higher overall rating (4.8/5). Photo & video reviews for Shopify.

Reviews.io — Verified company and product reviews.

Loox vs Reviews.io: side by side

DimensionLooxReviews.io
Starting priceFrom $9.99/moWinnerFrom $89/mo
Free planNoNo
Free trial14 daysWinner
Pricing modelSubscriptionSubscription
Best forShopify BrandsSmb, Ecommerce Brands
PlatformsWeb, ApiWeb, Api
Rating4.8/5Winner4.6/5

Loox key facts

Vendor
Loox
Pricing
Subscription — From $9.99/mo
Free tier
Free trial (14 days)
Platforms
Web, Api
Best for
Shopify Brands
Editor rating
4.8 / 5
Founded
2015
Headquarters
Tel Aviv, Israel

Reviews.io key facts

Vendor
Reviews.io
Pricing
Subscription — From $89/mo
Free tier
No
Platforms
Web, Api
Best for
Smb, Ecommerce Brands
Editor rating
4.6 / 5
Founded
2010
Headquarters
Leicester, United Kingdom

Frequently asked questions

Is Loox better than Reviews.io?

Neither is universally better — Loox edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Loox or Reviews.io cheaper?

Loox is the more affordable of the two to get started, at from $9.99/mo. Loox starts at from $9.99/mo; Reviews.io starts at from $89/mo.

Can Loox replace Reviews.io?

Yes for most teams — both are customer feedback tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.