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Olark vs Re:amaze

Updated June 2026 · A structured head-to-head comparison.

Simple live chat that works.

Helpdesk and live chat for ecommerce.

The verdict

Both Olark and Re:amaze are credible live chat tools, and the right pick comes down to your priorities.

Olark — Simple live chat that works.

Choose Re:amaze if you'd rather have broader platform coverage and a higher overall rating (4.6/5). Helpdesk and live chat for ecommerce.

Olark vs Re:amaze: side by side

DimensionOlarkRe:amaze
Starting priceFrom $29/seat/moFrom $29/mo
Free planNoNo
Free trial14 days14 days
Pricing modelSubscriptionSubscription
Best forSmbEcommerce, Smb
PlatformsWebWeb, Ios, AndroidWinner
Rating4.3/54.6/5Winner

Olark key facts

Vendor
Olark
Pricing
Subscription — From $29/seat/mo
Free tier
Free trial (14 days)
Platforms
Web
Best for
Smb
Editor rating
4.3 / 5
Founded
2009
Headquarters
Palo Alto, CA, USA

Re:amaze key facts

Vendor
Re:amaze
Pricing
Subscription — From $29/mo
Free tier
Free trial (14 days)
Platforms
Web, Ios, Android
Best for
Ecommerce, Smb
Editor rating
4.6 / 5
Founded
2013
Headquarters
Palo Alto, CA, USA

Frequently asked questions

Is Olark better than Re:amaze?

Neither is universally better — Re:amaze edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Olark or Re:amaze cheaper?

Olark is the more affordable of the two to get started, at from $29/seat/mo. Olark starts at from $29/seat/mo; Re:amaze starts at from $29/mo.

Can Olark replace Re:amaze?

Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.