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Re:amaze vs Social Intents

Updated June 2026 · A structured head-to-head comparison.

Helpdesk and live chat for ecommerce.

Live chat for Slack and Teams.

The verdict

Both Re:amaze and Social Intents are credible helpdesk tools, and the right pick comes down to your priorities.

Choose Re:amaze if you want a lower starting price (from $29/mo). Helpdesk and live chat for ecommerce.

Social Intents — Live chat for Slack and Teams.

Re:amaze vs Social Intents: side by side

DimensionRe:amazeSocial Intents
Starting priceFrom $29/moWinnerFrom $39/mo
Free planNoNo
Free trial14 days14 days
Pricing modelSubscriptionSubscription
Best forEcommerce, SmbSmb, Support Teams
PlatformsWeb, Ios, AndroidWeb, Api
Rating4.6/54.6/5

Re:amaze key facts

Vendor
Re:amaze
Pricing
Subscription — From $29/mo
Free tier
Free trial (14 days)
Platforms
Web, Ios, Android
Best for
Ecommerce, Smb
Editor rating
4.6 / 5
Founded
2013
Headquarters
Palo Alto, CA, USA

Social Intents key facts

Vendor
Social Intents
Pricing
Subscription — From $39/mo
Free tier
Free trial (14 days)
Platforms
Web, Api
Best for
Smb, Support Teams
Editor rating
4.6 / 5
Founded
2016
Headquarters
Cary, NC, USA

Frequently asked questions

Is Re:amaze better than Social Intents?

Neither is universally better — Re:amaze edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Re:amaze or Social Intents cheaper?

Re:amaze is the more affordable of the two to get started, at from $29/mo. Re:amaze starts at from $29/mo; Social Intents starts at from $39/mo.

Can Re:amaze replace Social Intents?

Yes for most teams — both are helpdesk tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.