Re:amaze vs SupportBee
Updated June 2026 · A structured head-to-head comparison.
Email-style shared inbox help desk.
The verdict
Both Re:amaze and SupportBee are credible helpdesk tools, and the right pick comes down to your priorities.
Choose Re:amaze if you want a higher overall rating (4.6/5). Helpdesk and live chat for ecommerce.
Choose SupportBee if you'd rather have a lower starting price (from $13/user/mo). Email-style shared inbox help desk.
Re:amaze vs SupportBee: side by side
| Dimension | Re:amaze | SupportBee |
|---|---|---|
| Starting price | From $29/mo | From $13/user/moWinner |
| Free plan | No | No |
| Free trial | 14 days | 14 days |
| Pricing model | Subscription | Subscription |
| Best for | Ecommerce, Smb | Smb, Startups |
| Platforms | Web, Ios, Android | Web, Api |
| Rating | 4.6/5Winner | 4.3/5 |
Re:amaze key facts
- Vendor
- Re:amaze
- Pricing
- Subscription — From $29/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Ios, Android
- Best for
- Ecommerce, Smb
- Editor rating
- 4.6 / 5
- Founded
- 2013
- Headquarters
- Palo Alto, CA, USA
SupportBee key facts
- Vendor
- SupportBee
- Pricing
- Subscription — From $13/user/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Api
- Best for
- Smb, Startups
- Editor rating
- 4.3 / 5
- Founded
- 2011
- Headquarters
- Newark, DE, USA
Frequently asked questions
Is Re:amaze better than SupportBee?
Neither is universally better — Re:amaze edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Re:amaze or SupportBee cheaper?
SupportBee is the more affordable of the two to get started, at from $13/user/mo. Re:amaze starts at from $29/mo; SupportBee starts at from $13/user/mo.
Can Re:amaze replace SupportBee?
Yes for most teams — both are helpdesk tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.