softwares.com

Re:amaze vs TeamSupport

Updated June 2026 · A structured head-to-head comparison.

Helpdesk and live chat for ecommerce.

B2B-focused help desk software.

The verdict

Both Re:amaze and TeamSupport are credible helpdesk tools, and the right pick comes down to your priorities.

Choose Re:amaze if you want a longer free trial (14 days). Helpdesk and live chat for ecommerce.

TeamSupport — B2B-focused help desk software.

Re:amaze vs TeamSupport: side by side

DimensionRe:amazeTeamSupport
Starting priceFrom $29/moFrom $29/agent/mo
Free planNoNo
Free trial14 daysWinner
Pricing modelSubscriptionSubscription
Best forEcommerce, SmbB2b, Saas
PlatformsWeb, Ios, AndroidWeb, Api
Rating4.6/54.4/5

Re:amaze key facts

Vendor
Re:amaze
Pricing
Subscription — From $29/mo
Free tier
Free trial (14 days)
Platforms
Web, Ios, Android
Best for
Ecommerce, Smb
Editor rating
4.6 / 5
Founded
2013
Headquarters
Palo Alto, CA, USA

TeamSupport key facts

Vendor
TeamSupport
Pricing
Subscription — From $29/agent/mo
Free tier
No
Platforms
Web, Api
Best for
B2b, Saas
Editor rating
4.4 / 5
Founded
2008
Headquarters
Dallas, TX, USA

Frequently asked questions

Is Re:amaze better than TeamSupport?

Neither is universally better — Re:amaze edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Re:amaze or TeamSupport cheaper?

Re:amaze is the more affordable of the two to get started, at from $29/mo. Re:amaze starts at from $29/mo; TeamSupport starts at from $29/agent/mo.

Can Re:amaze replace TeamSupport?

Yes for most teams — both are helpdesk tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.