softwares.com

Simplesat vs SurveyMonkey

Updated June 2026 · A structured head-to-head comparison.

CSAT and NPS for support teams.

The world's most popular survey platform.

The verdict

Both Simplesat and SurveyMonkey are credible customer feedback tools, and the right pick comes down to your priorities.

Choose Simplesat if you want a higher overall rating (4.8/5). CSAT and NPS for support teams.

Choose SurveyMonkey if you'd rather have broader platform coverage. The world's most popular survey platform.

Simplesat vs SurveyMonkey: side by side

DimensionSimplesatSurveyMonkey
Starting priceFree – $49/moFree – $39/mo
Free planYesYes
Pricing modelFreemiumFreemium
Best forSupport Teams, MspsSmb, Enterprise
PlatformsWeb, ApiWeb, Ios, Android, ApiWinner
Rating4.8/5Winner4.4/5

Simplesat key facts

Vendor
Simplesat
Pricing
Freemium — Free – $49/mo
Free tier
Yes
Platforms
Web, Api
Best for
Support Teams, Msps
Editor rating
4.8 / 5
Founded
2016
Headquarters
Wilmington, DE, USA

SurveyMonkey key facts

Vendor
Momentive
Pricing
Freemium — Free – $39/mo
Free tier
Yes
Platforms
Web, Ios, Android, Api
Best for
Smb, Enterprise
Editor rating
4.4 / 5
Founded
1999
Headquarters
San Mateo, CA, USA

Frequently asked questions

Is Simplesat better than SurveyMonkey?

Neither is universally better — Simplesat edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Simplesat or SurveyMonkey cheaper?

Simplesat is the more affordable of the two to get started, at free – $49/mo. Simplesat starts at free – $49/mo; SurveyMonkey starts at free – $39/mo.

Can Simplesat replace SurveyMonkey?

Yes for most teams — both are customer feedback tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.