Simplesat vs Sprig
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Simplesat and Sprig are credible customer feedback tools, and the right pick comes down to your priorities.
Choose Simplesat if you want a higher overall rating (4.8/5). CSAT and NPS for support teams.
Sprig — In-product user research and surveys.
Simplesat vs Sprig: side by side
| Dimension | Simplesat | Sprig |
|---|---|---|
| Starting price | Free – $49/mo | Free – $175/mo |
| Free plan | Yes | Yes |
| Pricing model | Freemium | Freemium |
| Best for | Support Teams, Msps | Product Teams |
| Platforms | Web, Api | Web, Api |
| Rating | 4.8/5Winner | 4.5/5 |
Simplesat key facts
- Vendor
- Simplesat
- Pricing
- Freemium — Free – $49/mo
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Support Teams, Msps
- Editor rating
- 4.8 / 5
- Founded
- 2016
- Headquarters
- Wilmington, DE, USA
Sprig key facts
- Vendor
- Sprig
- Pricing
- Freemium — Free – $175/mo
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Product Teams
- Editor rating
- 4.5 / 5
- Founded
- 2019
- Headquarters
- San Francisco, CA, USA
Frequently asked questions
Is Simplesat better than Sprig?
Neither is universally better — Simplesat edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Simplesat or Sprig cheaper?
Simplesat is the more affordable of the two to get started, at free – $49/mo. Simplesat starts at free – $49/mo; Sprig starts at free – $175/mo.
Can Simplesat replace Sprig?
Yes for most teams — both are customer feedback tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.