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Tawk.to vs Thena

Updated June 2026 · A structured head-to-head comparison.

Free live chat software.

B2B support over Slack and Teams.

The verdict

Both Tawk.to and Thena are credible live chat tools, and the right pick comes down to your priorities.

Choose Tawk.to if you want a lower starting price (free – $19/mo), a free plan to start on and broader platform coverage. Free live chat software.

Thena — B2B support over Slack and Teams.

Tawk.to vs Thena: side by side

DimensionTawk.toThena
Starting priceFree – $19/moWinnerFrom $40/seat/mo
Free planYesWinnerNo
Pricing modelFreemiumSubscription
Best forSmb, StartupsB2b, Saas
PlatformsWeb, Ios, Android, ApiWinnerWeb, Api
Rating4.6/54.7/5

Tawk.to key facts

Vendor
Tawk.to
Pricing
Freemium — Free – $19/mo
Free tier
Yes
Platforms
Web, Ios, Android, Api
Best for
Smb, Startups
Editor rating
4.6 / 5
Founded
2011
Headquarters
Las Vegas, NV, USA

Thena key facts

Vendor
Thena
Pricing
Subscription — From $40/seat/mo
Free tier
No
Platforms
Web, Api
Best for
B2b, Saas
Editor rating
4.7 / 5
Founded
2022
Headquarters
San Francisco, CA, USA

Frequently asked questions

Is Tawk.to better than Thena?

Neither is universally better — Thena edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Tawk.to or Thena cheaper?

Tawk.to is the more affordable of the two to get started, at free – $19/mo. Tawk.to starts at free – $19/mo; Thena starts at from $40/seat/mo.

Can Tawk.to replace Thena?

Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.