Tawk.to vs Thena
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Tawk.to and Thena are credible live chat tools, and the right pick comes down to your priorities.
Choose Tawk.to if you want a lower starting price (free – $19/mo), a free plan to start on and broader platform coverage. Free live chat software.
Thena — B2B support over Slack and Teams.
Tawk.to vs Thena: side by side
| Dimension | Tawk.to | Thena |
|---|---|---|
| Starting price | Free – $19/moWinner | From $40/seat/mo |
| Free plan | YesWinner | No |
| Pricing model | Freemium | Subscription |
| Best for | Smb, Startups | B2b, Saas |
| Platforms | Web, Ios, Android, ApiWinner | Web, Api |
| Rating | 4.6/5 | 4.7/5 |
Tawk.to key facts
- Vendor
- Tawk.to
- Pricing
- Freemium — Free – $19/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android, Api
- Best for
- Smb, Startups
- Editor rating
- 4.6 / 5
- Founded
- 2011
- Headquarters
- Las Vegas, NV, USA
Thena key facts
- Vendor
- Thena
- Pricing
- Subscription — From $40/seat/mo
- Free tier
- No
- Platforms
- Web, Api
- Best for
- B2b, Saas
- Editor rating
- 4.7 / 5
- Founded
- 2022
- Headquarters
- San Francisco, CA, USA
Frequently asked questions
Is Tawk.to better than Thena?
Neither is universally better — Thena edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Tawk.to or Thena cheaper?
Tawk.to is the more affordable of the two to get started, at free – $19/mo. Tawk.to starts at free – $19/mo; Thena starts at from $40/seat/mo.
Can Tawk.to replace Thena?
Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.