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Tawk.to vs Userlike

Updated June 2026 · A structured head-to-head comparison.

Free live chat software.

Live chat and messaging for support.

The verdict

Both Tawk.to and Userlike are credible live chat tools, and the right pick comes down to your priorities.

Tawk.to — Free live chat software.

Choose Userlike if you'd rather have a longer free trial (14 days). Live chat and messaging for support.

Tawk.to vs Userlike: side by side

DimensionTawk.toUserlike
Starting priceFree – $19/moFree – $90/mo
Free planYesYes
Free trial14 daysWinner
Pricing modelFreemiumFreemium
Best forSmb, StartupsSmb, Mid Market
PlatformsWeb, Ios, Android, ApiWeb, Ios, Android, Api
Rating4.6/54.6/5

Tawk.to key facts

Vendor
Tawk.to
Pricing
Freemium — Free – $19/mo
Free tier
Yes
Platforms
Web, Ios, Android, Api
Best for
Smb, Startups
Editor rating
4.6 / 5
Founded
2011
Headquarters
Las Vegas, NV, USA

Userlike key facts

Vendor
Userlike
Pricing
Freemium — Free – $90/mo
Free tier
Yes
Platforms
Web, Ios, Android, Api
Best for
Smb, Mid Market
Editor rating
4.6 / 5
Founded
2012
Headquarters
Cologne, Germany

Frequently asked questions

Is Tawk.to better than Userlike?

Neither is universally better — Tawk.to edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Tawk.to or Userlike cheaper?

Tawk.to is the more affordable of the two to get started, at free – $19/mo. Tawk.to starts at free – $19/mo; Userlike starts at free – $90/mo.

Can Tawk.to replace Userlike?

Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.