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Aircall vs Twilio

Updated June 2026 · A structured head-to-head comparison.

Cloud phone system for support and sales.

Programmable voice, SMS, and email APIs.

The verdict

Both Aircall and Twilio are credible voip tools, and the right pick comes down to your priorities.

Choose Aircall if you want a longer free trial (7 days). Cloud phone system for support and sales.

Choose Twilio if you'd rather have a lower starting price (free) and a free plan to start on. Programmable voice, SMS, and email APIs.

Aircall vs Twilio: side by side

DimensionAircallTwilio
Starting priceFrom $30/moFreeWinner
Free planNoYesWinner
Free trial7 daysWinner
Pricing modelSubscriptionUsage-based
Best forSales Teams, Support TeamsDevelopers, Enterprise
PlatformsWeb, Ios, AndroidWeb, Api
Rating4.3/54.4/5

Aircall key facts

Vendor
Aircall
Pricing
Subscription — From $30/mo
Free tier
Free trial (7 days)
Platforms
Web, Ios, Android
Best for
Sales Teams, Support Teams
Editor rating
4.3 / 5
Founded
2014
Headquarters
New York, NY, USA

Twilio key facts

Vendor
Twilio
Pricing
Usage-based — Free
Free tier
Yes
Platforms
Web, Api
Best for
Developers, Enterprise
Editor rating
4.4 / 5
Founded
2008
Headquarters
San Francisco, CA, USA

Frequently asked questions

Is Aircall better than Twilio?

Neither is universally better — Twilio edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Aircall or Twilio cheaper?

Twilio is the more affordable of the two to get started, at free. Aircall starts at from $30/mo; Twilio starts at free.

Can Aircall replace Twilio?

Yes for most teams — both are voip tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.