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Twilio

by Twilio

Programmable voice, SMS, and email APIs.

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Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate

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Key facts

Vendor
Twilio
Pricing
Usage-based — Free
Free tier
Yes
Platforms
Web, Api
Best for
Developers, Enterprise
Editor rating
4.4 / 5
Founded
2008
Headquarters
San Francisco, CA, USA

What is Twilio?

Twilio is a voip tool from Twilio. Twilio provides developer APIs for SMS, voice, WhatsApp, and email (SendGrid).

Twilio uses usage-based pricing and offers a free tier you can start on without a credit card. Free.

It's best suited to developers, enterprise and runs on Web, Api.

Standout strengths include powerful apis, global reach, build anything. Worth weighing: requires development, costs add up.

Twilio pricing

Pay-as-you-go
Custom
Get Pay-as-you-go

Pros

  • Powerful APIs
  • Global reach
  • Build anything

Cons

  • Requires development
  • Costs add up

Twilio vs alternatives

See all Twilio alternatives →

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Frequently asked questions

What is Twilio?

Twilio provides developer APIs for SMS, voice, WhatsApp, and email (SendGrid).

How much does Twilio cost?

Twilio is usage-based-priced. It has a free tier.

Does Twilio have a free trial?

Twilio offers a free tier rather than a time-limited trial.

What platforms does Twilio support?

Twilio is available on Web, Api.