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Braze vs Hightouch

Updated June 2026 · A structured head-to-head comparison.

Customer engagement for mobile-first brands.

Reverse ETL and data activation.

The verdict

Both Braze and Hightouch are credible marketing automation tools, and the right pick comes down to your priorities.

Braze — Customer engagement for mobile-first brands.

Choose Hightouch if you'd rather have a lower starting price (free – $350/mo), a free plan to start on and a higher overall rating (4.7/5). Reverse ETL and data activation.

Braze vs Hightouch: side by side

DimensionBrazeHightouch
Starting priceCustomFree – $350/moWinner
Free planNoYesWinner
Pricing modelSubscriptionFreemium
Best forEnterprise, Mobile AppsData Teams, Growth
PlatformsWeb, ApiWeb, Api
Rating4.5/54.7/5Winner

Braze key facts

Vendor
Braze
Pricing
Subscription — Custom
Free tier
No
Platforms
Web, Api
Best for
Enterprise, Mobile Apps
Editor rating
4.5 / 5
Founded
2011
Headquarters
New York, NY, USA

Hightouch key facts

Vendor
Hightouch
Pricing
Freemium — Free – $350/mo
Free tier
Yes
Platforms
Web, Api
Best for
Data Teams, Growth
Editor rating
4.7 / 5
Founded
2018
Headquarters
San Francisco, CA, USA

Frequently asked questions

Is Braze better than Hightouch?

Neither is universally better — Hightouch edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Braze or Hightouch cheaper?

Hightouch is the more affordable of the two to get started, at free – $350/mo. Braze starts at custom; Hightouch starts at free – $350/mo.

Can Braze replace Hightouch?

Yes for most teams — both are marketing automation tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.