Exotel vs Grasshopper
Updated June 2026 · A structured head-to-head comparison.
Virtual phone numbers for small business.
The verdict
Both Exotel and Grasshopper are credible voip tools, and the right pick comes down to your priorities.
Choose Exotel if you want a higher overall rating (4.2/5). Cloud telephony for businesses.
Choose Grasshopper if you'd rather have a lower starting price (from $18/mo) and a longer free trial (7 days). Virtual phone numbers for small business.
Exotel vs Grasshopper: side by side
| Dimension | Exotel | Grasshopper |
|---|---|---|
| Starting price | Custom | From $18/moWinner |
| Free plan | No | No |
| Free trial | — | 7 daysWinner |
| Pricing model | Usage-based | Subscription |
| Best for | Call Centers, Smb | Solopreneurs, Small Business |
| Platforms | Web, Api | Web, Ios, Android |
| Rating | 4.2/5Winner | 4.0/5 |
Exotel key facts
- Vendor
- Exotel
- Pricing
- Usage-based — Custom
- Free tier
- No
- Platforms
- Web, Api
- Best for
- Call Centers, Smb
- Editor rating
- 4.2 / 5
- Founded
- 2011
- Headquarters
- Bangalore, India
Grasshopper key facts
- Vendor
- GoTo
- Pricing
- Subscription — From $18/mo
- Free tier
- Free trial (7 days)
- Platforms
- Web, Ios, Android
- Best for
- Solopreneurs, Small Business
- Editor rating
- 4.0 / 5
- Founded
- 2003
- Headquarters
- Boston, MA, USA
Frequently asked questions
Is Exotel better than Grasshopper?
Neither is universally better — Exotel edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Exotel or Grasshopper cheaper?
Grasshopper is the more affordable of the two to get started, at from $18/mo. Exotel starts at custom; Grasshopper starts at from $18/mo.
Can Exotel replace Grasshopper?
Yes for most teams — both are voip tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.