Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Exotel
- Pricing
- Usage-based — Custom
- Free tier
- No
- Platforms
- Web, Api
- Best for
- Call Centers, Smb
- Editor rating
- 4.2 / 5
- Founded
- 2011
- Headquarters
- Bangalore, India
What is Exotel?
Exotel is a voip tool from Exotel. Exotel is a cloud communication platform for calls, SMS, and contact-center needs, popular in India.
Exotel uses usage-based pricing. Custom.
It's best suited to call-centers, smb and runs on Web, Api.
Standout strengths include cloud telephony, contact center, strong in india/sea. Worth weighing: regional focus.
Exotel pricing
Pros
- Cloud telephony
- Contact center
- Strong in India/SEA
Cons
- Regional focus
Exotel vs alternatives
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Frequently asked questions
What is Exotel?
Exotel is a cloud communication platform for calls, SMS, and contact-center needs, popular in India.
How much does Exotel cost?
Exotel is usage-based-priced.
Does Exotel have a free trial?
Exotel does not advertise a free trial.
What platforms does Exotel support?
Exotel is available on Web, Api.