Exotel vs RingCentral
Updated June 2026 · A structured head-to-head comparison.
Cloud phone, video, and messaging.
The verdict
Both Exotel and RingCentral are credible voip tools, and the right pick comes down to your priorities.
Choose Exotel if you want a higher overall rating (4.2/5). Cloud telephony for businesses.
Choose RingCentral if you'd rather have a lower starting price (from $20/user/mo), a longer free trial (14 days) and broader platform coverage. Cloud phone, video, and messaging.
Exotel vs RingCentral: side by side
| Dimension | Exotel | RingCentral |
|---|---|---|
| Starting price | Custom | From $20/user/moWinner |
| Free plan | No | No |
| Free trial | — | 14 daysWinner |
| Pricing model | Usage-based | Subscription |
| Best for | Call Centers, Smb | Smb, Mid Market |
| Platforms | Web, Api | Web, Windows, Mac, Ios, AndroidWinner |
| Rating | 4.2/5Winner | 4.0/5 |
Exotel key facts
- Vendor
- Exotel
- Pricing
- Usage-based — Custom
- Free tier
- No
- Platforms
- Web, Api
- Best for
- Call Centers, Smb
- Editor rating
- 4.2 / 5
- Founded
- 2011
- Headquarters
- Bangalore, India
RingCentral key facts
- Vendor
- RingCentral
- Pricing
- Subscription — From $20/user/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Windows, Mac, Ios, Android
- Best for
- Smb, Mid Market
- Editor rating
- 4.0 / 5
- Founded
- 1999
- Headquarters
- Belmont, CA, USA
Frequently asked questions
Is Exotel better than RingCentral?
Neither is universally better — Exotel edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Exotel or RingCentral cheaper?
RingCentral is the more affordable of the two to get started, at from $20/user/mo. Exotel starts at custom; RingCentral starts at from $20/user/mo.
Can Exotel replace RingCentral?
Yes for most teams — both are voip tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.