HubSpot vs SugarCRM
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both HubSpot and SugarCRM are credible crm tools, and the right pick comes down to your priorities.
Choose HubSpot if you want a lower starting price (free – $20/seat/mo), a free plan to start on, a longer free trial (14 days), more native integrations and a higher overall rating (4.5/5). All-in-one CRM, marketing, and sales platform.
SugarCRM — Flexible CRM for mid-market.
HubSpot vs SugarCRM: side by side
| Dimension | HubSpot | SugarCRM |
|---|---|---|
| Starting price | Free – $20/seat/moWinner | From $49/user/mo |
| Free plan | YesWinner | No |
| Free trial | 14 daysWinner | — |
| Pricing model | Freemium | Subscription |
| Best for | Smb, Marketing Teams, Startups | Mid Market, Enterprise |
| Platforms | Web, Mac, Windows, Ios, Android, Api | Web, Ios, Android, Api, Self Hosted |
| Integrations | 6+ integrationsWinner | — |
| Rating | 4.5/5Winner | 3.9/5 |
HubSpot key facts
- Vendor
- HubSpot, Inc.
- Pricing
- Freemium — Free – $20/seat/mo
- Free tier
- Yes
- Platforms
- Web, Mac, Windows, Ios, Android, Api
- Best for
- Smb, Marketing Teams, Startups
- Editor rating
- 4.5 / 5
- Founded
- 2006
- Headquarters
- Cambridge, MA, USA
SugarCRM key facts
- Vendor
- SugarCRM
- Pricing
- Subscription — From $49/user/mo
- Free tier
- No
- Platforms
- Web, Ios, Android, Api, Self Hosted
- Best for
- Mid Market, Enterprise
- Editor rating
- 3.9 / 5
- Founded
- 2004
- Headquarters
- Cupertino, CA, USA
Frequently asked questions
Is HubSpot better than SugarCRM?
Neither is universally better — HubSpot edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is HubSpot or SugarCRM cheaper?
HubSpot is the more affordable of the two to get started, at free – $20/seat/mo. HubSpot starts at free – $20/seat/mo; SugarCRM starts at from $49/user/mo.
Can HubSpot replace SugarCRM?
Yes for most teams — both are crm tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.