Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Refiner
- Pricing
- Freemium — Free – $79/mo
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Product Teams, Saas
- Editor rating
- 4.7 / 5
- Founded
- 2018
- Headquarters
- Lisbon, Portugal
What is Refiner?
Refiner is a customer feedback tool from Refiner. Refiner is an in-product survey tool for SaaS companies to measure NPS, PMF, and user satisfaction.
Refiner uses freemium pricing and offers a free tier you can start on without a credit card. Free – $79/mo.
It's best suited to product-teams, saas and runs on Web, Api.
Standout strengths include built for saas, granular targeting, clean widgets. Worth weighing: niche use case.
Refiner pricing
Pros
- Built for SaaS
- Granular targeting
- Clean widgets
Cons
- Niche use case
Refiner vs alternatives
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Frequently asked questions
What is Refiner?
Refiner is an in-product survey tool for SaaS companies to measure NPS, PMF, and user satisfaction.
How much does Refiner cost?
Refiner is freemium-priced. It has a free tier. Paid plans start at $79/mo.
Does Refiner have a free trial?
Refiner offers a free tier rather than a time-limited trial.
What platforms does Refiner support?
Refiner is available on Web, Api.