Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Salesforce, Inc.
- Pricing
- Subscription — From $25/user/mo
- Free tier
- Free trial (30 days)
- Platforms
- Web, Ios, Android, Api
- Best for
- Enterprise, Mid Market, Sales Teams
- Editor rating
- 4.3 / 5
- Founded
- 1999
- Headquarters
- San Francisco, CA, USA
What is Salesforce?
Salesforce is the most powerful and customizable CRM available, and the default for mid-market and enterprise sales orgs. That power comes with complexity and cost: most serious deployments require an admin or consulting partner. Smaller teams often find it heavier than they need.
Salesforce pricing
Pros
- Unmatched customization
- Massive ecosystem
- Scales to enterprise
Cons
- Steep learning curve
- Expensive at scale
- Often needs an admin/consultant
Features
| Contact management | Yes |
|---|---|
| Custom objects | Yes |
| Workflow automation | Yes |
| AppExchange marketplace | 5,000+ apps |
At a glance
Salesforce integrations
Salesforce vs alternatives
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Frequently asked questions
What is Salesforce?
Salesforce is the market-leading enterprise CRM with deep customization, automation, and a vast AppExchange ecosystem.
How much does Salesforce cost?
Salesforce is subscription-priced. Paid plans start at $25/user/mo.
Does Salesforce have a free trial?
Yes — Salesforce offers a 30-day free trial.
What platforms does Salesforce support?
Salesforce is available on Web, Ios, Android, Api.