Freshsales vs Salesforce
Updated June 2026 · A structured head-to-head comparison.
AI-powered sales CRM by Freshworks.
The enterprise CRM standard.
The verdict
Both Freshsales and Salesforce are credible crm tools, and the right pick comes down to your priorities.
Choose Freshsales if you want a lower starting price (free – $9/user/mo) and a free plan to start on. AI-powered sales CRM by Freshworks.
Choose Salesforce if you'd rather have a longer free trial (30 days) and more native integrations. The enterprise CRM standard.
Freshsales vs Salesforce: side by side
| Dimension | Freshsales | Salesforce |
|---|---|---|
| Starting price | Free – $9/user/moWinner | From $25/user/mo |
| Free plan | YesWinner | No |
| Free trial | — | 30 daysWinner |
| Pricing model | Freemium | Subscription |
| Best for | Smb, Sales Teams | Enterprise, Mid Market, Sales Teams |
| Platforms | Web, Ios, Android, Api | Web, Ios, Android, Api |
| Integrations | — | 5+ integrationsWinner |
| Rating | 4.4/5 | 4.3/5 |
Freshsales key facts
- Vendor
- Freshworks
- Pricing
- Freemium — Free – $9/user/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android, Api
- Best for
- Smb, Sales Teams
- Editor rating
- 4.4 / 5
- Founded
- 2010
- Headquarters
- San Mateo, CA, USA
Salesforce key facts
- Vendor
- Salesforce, Inc.
- Pricing
- Subscription — From $25/user/mo
- Free tier
- Free trial (30 days)
- Platforms
- Web, Ios, Android, Api
- Best for
- Enterprise, Mid Market, Sales Teams
- Editor rating
- 4.3 / 5
- Founded
- 1999
- Headquarters
- San Francisco, CA, USA
Frequently asked questions
Is Freshsales better than Salesforce?
Neither is universally better — Freshsales edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Freshsales or Salesforce cheaper?
Freshsales is the more affordable of the two to get started, at free – $9/user/mo. Freshsales starts at free – $9/user/mo; Salesforce starts at from $25/user/mo.
Can Freshsales replace Salesforce?
Yes for most teams — both are crm tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.