Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Freshworks
- Pricing
- Freemium — Free – $9/user/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android, Api
- Best for
- Smb, Sales Teams
- Editor rating
- 4.4 / 5
- Founded
- 2010
- Headquarters
- San Mateo, CA, USA
What is Freshsales?
Freshsales is a crm tool from Freshworks. Freshsales is a sales CRM with built-in phone, email, and AI lead scoring.
Freshsales uses freemium pricing and offers a free tier you can start on without a credit card. Free – $9/user/mo.
It's best suited to smb, sales-teams and runs on Web, Ios, Android, Api.
Standout strengths include affordable, built-in phone & email, ai lead scoring. Worth weighing: reporting is basic on lower tiers, fewer integrations than salesforce.
Freshsales pricing
Pros
- Affordable
- Built-in phone & email
- AI lead scoring
Cons
- Reporting is basic on lower tiers
- Fewer integrations than Salesforce
Freshsales vs alternatives
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Frequently asked questions
What is Freshsales?
Freshsales is a sales CRM with built-in phone, email, and AI lead scoring.
How much does Freshsales cost?
Freshsales is freemium-priced. It has a free tier. Paid plans start at $9/user/mo.
Does Freshsales have a free trial?
Freshsales offers a free tier rather than a time-limited trial.
What platforms does Freshsales support?
Freshsales is available on Web, Ios, Android, Api.