Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Chatwoot
- Pricing
- Freemium — Free – $19/agent/mo
- Free tier
- Yes
- Platforms
- Web, Self Hosted, Ios, Android
- Best for
- Startups, Developers
- Editor rating
- 4.5 / 5
- Founded
- 2017
- Headquarters
- San Francisco, CA, USA
What is Chatwoot?
Chatwoot is a live chat tool from Chatwoot. Chatwoot is an open-source, self-hostable live chat and help desk platform.
Chatwoot uses freemium pricing and offers a free tier you can start on without a credit card. Free – $19/agent/mo.
It's best suited to startups, developers and runs on Web, Self Hosted, Ios, Android.
Standout strengths include open source, self-hostable, omnichannel. Worth weighing: self-host effort.
Chatwoot pricing
Pros
- Open source
- Self-hostable
- Omnichannel
Cons
- Self-host effort
Chatwoot vs alternatives
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Frequently asked questions
What is Chatwoot?
Chatwoot is an open-source, self-hostable live chat and help desk platform.
How much does Chatwoot cost?
Chatwoot is freemium-priced. It has a free tier. Paid plans start at $19/agent/mo.
Does Chatwoot have a free trial?
Chatwoot offers a free tier rather than a time-limited trial.
What platforms does Chatwoot support?
Chatwoot is available on Web, Self Hosted, Ios, Android.