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Tidio

by Tidio

Live chat and AI chatbots for SMB.

4.7(1,500)Live Chat
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Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate

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Key facts

Vendor
Tidio
Pricing
Freemium — Free – $29/mo
Free tier
Yes
Platforms
Web, Ios, Android
Best for
Smb, Ecommerce
Editor rating
4.7 / 5
Founded
2013
Headquarters
Szczecin, Poland

What is Tidio?

Tidio is a live chat tool from Tidio. Tidio combines live chat with AI chatbots (Lyro) for small businesses.

Tidio uses freemium pricing and offers a free tier you can start on without a credit card. Free – $29/mo.

It's best suited to smb, ecommerce and runs on Web, Ios, Android.

Standout strengths include easy setup, ai chatbot, free tier. Worth weighing: conversation limits, costs scale.

Tidio pricing

Free
Free
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Starter
$29/mo
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Pros

  • Easy setup
  • AI chatbot
  • Free tier

Cons

  • Conversation limits
  • Costs scale

Tidio vs alternatives

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User reviews

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Frequently asked questions

What is Tidio?

Tidio combines live chat with AI chatbots (Lyro) for small businesses.

How much does Tidio cost?

Tidio is freemium-priced. It has a free tier. Paid plans start at $29/mo.

Does Tidio have a free trial?

Tidio offers a free tier rather than a time-limited trial.

What platforms does Tidio support?

Tidio is available on Web, Ios, Android.